That is horrible! I can’t imagine how that must feel. My heart is breaking for you just reading your question. Two points I think you should consider. This may help you or hinder you, depending on your answers…but may help you with your direction.
1. Was Maya their patient at the time of the escape?
2. Did you bring Maya in with you to have the puppies examined or “picked up”? (I am not sure what this means).
The point I would think you should consider is that if Maya was their patient and it was during a visit, which was still active as Maya wasn’t officially handed off to you, then you totally should approach it as the Vet having responsibility.
If you brought Maya in with you for the purpose of something else….I’m sorry to say…that I don’t believe they are anymore responsible then the mailman that walked in the door. I do hope this helps and I’m sure they’re were many more factors then what you shared…I hope this helps you a little.
i wouldn’t use a corrective harness, as they can mess with a dog’s gait. maybe that’s what they were talking about?
i don’t use harnesses except for buckling them into my car. i much prefer teaching a dog to walk nicely on a flat collar.