That is horrible! I can’t imagine how that must feel. My heart is breaking for you just reading your question. Two points I think you should consider. This may help you or hinder you, depending on your answers…but may help you with your direction.
1. Was Maya their patient at the time of the escape?
2. Did you bring Maya in with you to have the puppies examined or “picked up”? (I am not sure what this means).
The point I would think you should consider is that if Maya was their patient and it was during a visit, which was still active as Maya wasn’t officially handed off to you, then you totally should approach it as the Vet having responsibility.
If you brought Maya in with you for the purpose of something else….I’m sorry to say…that I don’t believe they are anymore responsible then the mailman that walked in the door. I do hope this helps and I’m sure they’re were many more factors then what you shared…I hope this helps you a little.
I have called the office several times.. they are a hospital also and are very busy.. have yet to have returned my call.. I went ahead and let her inn already i couldn’t take it anymore having her locked up away from us anymore shes a puppy who wants only attention.. its been a week of quarantine already… I gave inn.
Thanks anyway. Zoe is happy now.